As confinement continues in France and around the world, here is an update on the current situation and some answers to your questions:
Are orders shipped right now?
The e-shop remains open and orders, prepared by observing the strictest hygiene measures, are dispatched as quickly as usual.
What are the current delivery times?
Orders are sent by registered Colissimo currently delivered without signature. The delivery times are longer than usual, the Post ensuring the deposit, collection and distribution of packages only 4 days a week, from Tuesday to Friday.
Are all destinations served?
Some countries are not currently served.
In Europe deliveries are always guaranteed with the exception of a few exceptions which are currently suspended:
– Italy for postal codes: 04022, 40059, 64030 to 64035, 65010, 82011, 83031, 84030, 84031, 84035, 84036, 85047, 86018, 87023, 87038, 87054, 87056, 89064, 89822
– Portugal for postal codes: 9650000, 9651908, 9675000, 9676908, 9676910, 9681908, 9681910, 9696909, 9300001 to 9300435.
More details : https://www.colissimo.entreprise.laposte.fr/en/covid19
Are online items available immediately?
All items are in stock and ready to ship.
Will you be offering new products soon?
India, where our Pashminas are made, is also affected by the Covid19 pandemic. The country is also subject to a containment procedure, no shipment of new products is currently possible.
What about the next shipment of embroidered Pashminas?
I go to Srinagar every year to select new embroidered Pashminas and should have been there at the moment, but the borders are currently closed and should remain so until at least September. This trip will probably not be possible this year, but perhaps a remote selection of novelties can be envisaged in order to continue to ensure the income of the families who carry them out. Nothing is defined yet.
What is the situation in India and Kashmir now?
India implemented containment on March 25. But this country of 1.3 billion inhabitants with precarious sanitary conditions is already hard hit by the economic crisis and the measure had the consequence of exacerbating the already existing difficulties. State borders were closed within 4 hours, making supply very difficult, and the cessation of activity hit the poorest hard, causing the mass exodus of millions of daily workers from cities to their villages, forced to choose between coronavirus or hunger …
For the moment our partners in Delhi and Srinagar are doing well, our thoughts are with them.
Do not hesitate to CONTACT US for more information or any question. While you wait for better days to come, take good care of yourself and your loved ones.